GETTRX One: The Merchant Experience

What Merchants Can Expect When They Upgrade to GETTRX One™

Starting with our founding in 2000, GETTRX™ has provided modern payment solutions backed by proprietary technology. Merchants have counted on us to help them keep up with an evolving industry that has introduced new technology for credit cards as well as new digital options for making payments in-store and online. 

 

 

With the release of GETTRX One™, we have provided a full suite payment platform that lets merchants easily capture all of their data and perform business reviews. This breakthrough digital solution provides improvements on any gateway, and it can be integrated without the need to add or edit any code. 

 

From the moment we started development on GETTRX One™, the merchant perspective took priority. This new platform is built around addressing difficulties with data collection and reporting that eat into business owners’ time and cause potentially costly oversights. 

 

In addition to creating a better way to see how your business is really doing, we found a way to introduce platform improvements without requiring a difficult and potentially risky migration!

 

Why Is My Payment Information Split Between Multiple Platforms? 

Many businesses are using the same platforms that they have relied on for many years, many of which have gone without updates for as long as those businesses have used them. 

 

The benefit to this is that the system is a familiar one, and that they never have to put their payments information at risk by moving to something new.

 

Unfortunately, older platforms can be slower, less user-friendly, and offer fewer features that modern options use to help merchants do more with their digital transactions. 

 

Using an older solution can also mean that your transaction records have to be split among several gateways. This leads to a more difficult and drawn out review process, one that increases your risk for costly mistakes as you analyze your business.

 

Before GETTRX One™, a business would have to choose between keeping an older, less capable gateway or going through a long and potentially challenging process of migrating their payment information to a new one. 

 

By creating a platform that can integrate easily with what you already use, we found a way to let you add new features and make big improvements without difficulty! 

 

 

Is It Really a Good Idea to Change Platforms?

Why do so many businesses stay with payment methods that are older, offer fewer features, and force merchants to chase transaction information they need to review across multiple platforms? 

 

For many, the issue is that migrating their payment information to a new platform will demand a significant amount of time and calls for the movement of sensitive information. 

 

Others will need to stay with older platforms because they are better equipped than newer, more advanced alternatives to handle their business needs. Merchants using services like Stripe can experience inconvenient holds and may even have their accounts terminated by automated review processes that can incorrectly flag certain business activities as fraudulent.

 

For those merchants who are in businesses considered high-risk, there may be a limited number of processors they can work with.

 

Thanks to GETTRX One™, business owners can use a better platform that captures all of their information in one space. This payment solution can work on any gateway, and the integration process requires no coding!

The GETTRX One™ Experience for Merchants 

GETTRX™ built its reputation on providing proprietary technology, transparency in pricing, and advanced risk and fraud protection for business owners looking for a way to take credit card payments. 

 

Thanks to the launch of GETTRX One™, merchants now have a full suite solution that they can use to change how they review their business activity and analyze their payment data.

 

For merchants who already work with GETTRX™, the upgrade will simplify how your data is captured and reduce the time and effort involved in your reporting and analytics. 

 

From the start, GETTRX One™ makes it easy to overhaul the way you keep up with your payments:

• Our onboarding process is automated and streamlined so that users go live with their improvements in a short time. 
• No-code integration makes upgrading possible with the click of a button. 
• Our development of a gateway agnostic platform ensures that this solution is available even if you want to keep your current processor and gateway.

Reporting and Analytics 

Business owners no longer have to depend on multiple sources for all of their payment data. In addition to giving high-level snapshots of your business activity, GETTRX One™ shows you detailed information on all of your authorizations, stores your statements, records settled batches and settled volume, and more.

 

The data captured also helps you stay informed about disputes and secure more chargeback reversals. Your information will include all of your transaction reason codes and a comprehensive breakdown of chargeback activity.

Data Security

GETTRX One™ introduced back-end improvements for risk and fraud detection, with improved access to and communication between the tools that monitor suspicious activity and keep businesses safe. Through these improvements, we are able to build on the 30+ years of knowledge and skill we’ve accumulated in the fight against bad actors and risky transactions.

 

What You Can See Through GETTRX One™

All of the following are available on GETTRX One™. Only one login is needed even if you have several merchant IDs or businesses, and everything can be navigated quickly and easily with the convenient side menu on the interface. 

 

Updates to your payment data will occur frequently to keep you informed about the performance of your business or businesses. In addition to seeing your information, you can export any data you want to capture offline with a convenient export button.

 

Through GETTRX One™, users are able to review all of the following:

• Dashboard
  • See a high-level overview of your business activity on a single page
• Authorization Report
  • All of your authorizations, with their reason codes and other relevant details, are captured for easy review
• Settled Batches
  • Easily check on each day’s batches to review business activity and verify deposit accuracy
• Settled Volume
  • All of your settled transactions—sales and refunds—can be reviewed here.
• Deposits
  • You can check each deposit you have received, with details on the charges, when they arrived, what type of deposit you received, and a roll-up total for businesses that receive multiple batches in a single day.
• Disputes
  • This page captures detailed data on all of your disputes, including their amounts, statuses, and the most recent activity date.
• Statements
  • All of your statements can be viewed and downloaded at your convenience!

Starting With GETTRX One™ Is Easier Than You Might Think 

We are proud to build payment solutions that make life easier for our merchants. Business owners interested in GETTRX One™ can find that starting is fast and simple thanks to:

• No-code integration, which means there is no need for coding additions or changes to implement the features of GETTRX One™.
• Gateway agnostic platform development, which means we made GETTRX One™ to work on platforms businesses are already using. If you are using an older payment solution that is slower and lacks an intuitive interface, you can make improvements without having to go through the trouble of fully migrating all of your payment information to something new!

 

We’re Rolling Out Continuous Improvements

 

GETTRX One™ is a full suite solution that is receiving continuous improvements. Because it’s built to support all of our merchants, we’re able to make upgrades and add new features faster and distribute them to everyone more easily!

 

In time, we will be incorporating our proprietary payment gateway, EdgePay™, which means you can receive our comprehensive virtual payment solution through this platform! This and other improvements will make GETTRX One™ the sole payment solution you need as your business changes and grows.

 

FAQs 

What information can I access through GETTRX One™?

• GETTRX One™ provides all of your statements, authorizations, batch details, and more. 

How long will it take to start using GETTRX One™?

• Thanks to no-code integration, you can enjoy the benefits of upgrading your payment solution with the click of a button!

Am I a good candidate for GETTRX One™?

• Most businesses are approved for this platform, including businesses that are considered high-risk. If you have questions about your specific industry, we are happy to speak with you and learn more about your needs.

Can I download information captured on GETTRX One™?

• Yes! Your information can be exported and kept offline so that you can perform reviews at your convenience.

Do I need to leave my current gateway to use GETTRX One™?

• We developed GETTRX One™ as a gateway agnostic solution, so you can enjoy all of the benefits of our platform without the need to leave what you currently use. With that said, we can help you make a full transition to our services, and our scheduled integration of EdgePay™ will allow you to take payments and perform all of your reporting and analytics!

GETTRX One™ Demos Are Available Now!

Merchants can start using GETTRX One™ today! If you’d like to learn more about how it can benefit you, schedule your demonstration. You can complete the contact form below to find out more, or you can reach us by calling 1.888.775.1500 or emailing info@gettrx.com.